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We want you to be happy with and enjoy your purchases for many years to come.
If there is a fault in any of our bedding products we will replace or repair the item at our discretion.
However, we do not accept refunds on any bedding items simply due to a change of mind. This is the same policy applied by most major retailers in Australia and in this way we are no different.
Australian consumer law provides that a business is "not obliged to give a customer a refund if they simply change their mind, or find out they can buy the product cheaper elsewhere”.
If you have any questions about our products please take the time to clarify them before finalising your purchase. We will do everything we can to assist you.